I wrote a long letter to my credit card company today, which will be going in the mailbox as soon as I get home.

The upshot of it is:

"You guys screwed up. Here's how. Give me my money back. Tell me why you didn't the first time I asked. Then either pay me for every damn thing you took from me or kept me from getting, or give me the whole damn $900."

I was much more polite and elborate than that, of course.

Step two, then, is to get the actual credit union involved. I'll do this tomorrow, I have a contact person for that. Step three is to call the customer service line again and make the same demands over the phone as I did in writing.

They'll pay for what they've done, through their nose if I can make them.